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Summary	Service Level Agreement
Description	Service Level Agreements are negotiated aggreements between a service provider (IT) and a customer(business department, web service user etc) and forms the basis for establishing the delivery of IT services.

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IT Updates

Fri, 13 Apr 2012
Intel to deliver low power Atom chips later in year

Thu, 12 Apr 2012
Carbon Nanotubes may lead to cooler and faster processors.

Mon, 26 Mar 2012
Goodbye, anonymity: Latest surveillance tech can search up to 36 million faces per second - Yahoo! News

Tue, 13 Mar 2012
More IT security woes - kelihos botnet returns

Mon, 12 Mar 2012
Cisco upgrades UCS platform with XEON E5 and fabric enhancements

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