ITIL

IT Infrastructure Library

The IT Infrastructure Library, ITIL, is the most widely accepted approach to IT service management in the world.

The library is a cohesive set of best practices that have been collected and colated from the public and private sectors internationally that are focused on establishing the world-class delivery of IT services.

ITIL is not a technology, nor can your data centre be certified with an ITIL badge, but you can implement ITIL into your organisation's IT service delivery methods.

Having been established over several decades, it is now a mature set of practices enable the people, processes and technology that are deployed in a data centre interact in the best considered manner to meet the an organisation's business requirement for their investment in IT.

For further information refer to http://www.itil-officialsite.com/